FrostOnline founder, Artie Best, had a vision that came from over 30 years of experience. Artie’s hands on experience ranged from a field technician to a project manager responsible for new store roll outs for clients such as Restaurant Depot. Artie realized manually managing service, operations, invoicing, and assets for multiple facilities was too labor intensive. He identified the need to transfer the manual processes along with his equipment and service knowledge into an automated application. Artie wanted a centralized tool that everyone from the CEO, manager, book keeper, or vendor (based on privilege levels) could access from anywhere to see and control real time operational information.
In 2005, Artie Best teamed up with Mainstream Software to apply his discoveries and experience into a software application known as FrosTrak. Founded in 1989, Mainstream Software has a team of developers dedicated to working with Artie in making his vision come to life.
The most innovative module is RoboTrak which has amazing high tech Intelligence features that no one else offers. RoboTrak electronically watches all systems eliminating operator calls with hard to understand alarm issues and it runs on escalation rules defined by the client. The combination of FrosTrak's computerized maintenance management capabilities, along with RoboTrak’s automated monitoring and dispatch response, and EPATrak’s compliance ability make this all inclusive application very unique.
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